A.O. Smith Heat Pump AWH Service Manual

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Instruction Manual
PRINTED 0114 318653-000
PLACE THESE INSTRUCTIONS ADJACENT TO HEAT PUMP AND NOTIFY OWNER TO KEEP FOR FUTURE REFERENCE.
COMMERCIAL ELECTRIC AIR-TO-WATER HEAT PUMP WATER HEATER
MODELS AWH-35 to AWH-170
SERIES 100
INSTALLATION - OPERATION - SERVICE
MAINTENANCE - LIMITED WARRANTY
820 SW 41st Street
Renton, WA 98057
Read and understand this instruction
manual and the safety messages
herein before installing, operating or
servicing this water heater.
Failure to follow these instructions and
safety messages could result in death
or serious injury.
This manual must remain with the
water heater.
FOR INDOOR INSTALLATION ONLY
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Summary of Contents

Page 1 - Instruction Manual

Instruction ManualPRINTED 0114 318653-000PLACE THESE INSTRUCTIONS ADJACENT TO HEAT PUMP AND NOTIFY OWNER TO KEEP FOR FUTURE REFERENCE.COMMERCIAL EL

Page 2

10INSTALLATION REQUIREMENTSRead all installation requirements in this manual before installation begins. The installation must conform to these instru

Page 3 - TABLE OF CONTENTS

TABLE 2MODEL VOLTS/PHASE/HZCOMPRESSOR BLOWER MOTOR PUMP (230 VAC 1Ø)*MCA MFSRLA LRA MCC FLA HP FLA HPAWH-35 208-230/1/60 18.60 100.00 29.00 3.60 1/2 0

Page 4 - APPROVALS

12Table 2 on page 11 provides the MCA (Minimum Circuit Ampacity) and MFS (Maximum Fuse Size). Use MCA to select the minimum eld wires size t

Page 5 - GENERAL SAFETY INFORMATION

13CLOSED WATER SYSTEMSWater supply systems may, because of code requirements or such conditions as high line pressure, among others, h

Page 6 - INTRODUCTION

14connected to the storage tank. If more than one water heating appliance is connected to the storage tank the aggregate total of all heating

Page 7 - EQUIPMENT DISPOSAL

15Potentially harmful fumes and vapors could be introduced into occupied spaces. See Unit Placement on page 16. STORAGE & HANDLINGHEAVY OBJE

Page 8 - FEATURES AND COMPONENTS

INSTALLATIONREQUIRED ABILITYInstallation and service of the HPWH unit requires ability equivalent to that of a qualied agency in the

Page 9 - ROUGH IN DIMENSIONS

ELECTRICAL CONNECTIONSCORRECT POWER SUPPLY!Ensure the power supply at the job site matches thevoltage and phase listed on the HPWH rating labelbefore

Page 10 - INSTALLATION REQUIREMENTS

15. All components in the hot water supply system must be adequately sized to meet peak water ow requirement16. When the HPWH unit is i

Page 11 - CORRECT POWER SUPPLY!

19DIGITAL TANK THERMOSTAT INSTALLATION1. Mount the thermostat on the storage tank jacket when or at a suitable location close to the storage tank, se

Page 13 - WATER PRESSURE

20Negative PressureDucting supply air only to an alternate location, such as the outdoors, may cause excessive negative air pressure inside

Page 14 - Corrosive Chemical Hazard

21TABLE 6METAL DUCTDUCT SIZE (INCHES)6 8 10 12 14 16 18 20 22 24MODEL CFM EXT (in WG)MAXIMUM EQUIVALENT LENGTH (FEET)AWH-35 1040 0.35 3 14 41 102 208

Page 15 - HEAVY OBJECT!

The list below represents some of the most critical installation requirements that, when overlooked, often result in operational problems, d

Page 16 - INSTALLATION

START UP23ow is decreased the temperature rise will increase and as water ow is increased the temperature rise will decrease. Because of thi

Page 17

DIGITAL TANK THERMOSTATSETOUTPUTMT-511RiUPBUTTONSETBUTTONFACTORY SUPPLIED DIGITAL TANK THERMOSTAT - MODEL MT511RiLEDDISPLAYDOWNBUTTONFigure 11OPERATIO

Page 18 - STANDARD TANK THERMOSTAT

25ROUTINE MAINTENANCEWarning: When possible, disconnect all power to the unit andfollow the prescribed lock - out/tag - out procedure to prev

Page 19 - AIR FLOW AND DUCTING

26CLEANING INTERNAL INSULATIONInspect the internal insulation on a yearly basis for any microbial growth. The insulation never has to be cleaned unles

Page 20 - Sharp Spinning Blades!

27TROUBLESHOOTINGPROBLEM POSSIBLE CAUSES CORRECTIONSHeat pump is too noisy.1. Sheet metal fasteners are loose.2. Operating vibration is transferrin

Page 21

CHECKING REFRIGERANT CHARGEServicing of the refrigeration circuit must only be performed by agencies or individuals possessing Type II

Page 22 - INSTALLATION CHECKLIST

CONTROL SYSTEM29CONTROL BOARDThe heart of the control system is the Control Board which is a printed circuit board (PCB) installed inside the control

Page 23 - START UP

TABLE OF CONTENTS3INSTALLATION ... 16Required Tools and Materials ...

Page 24 - DIGITAL TANK THERMOSTAT

30PHASE MONITORSome of the higher capacity models are equipped with Phase Monitor and Compressor Overload modules that interface with the Control Boar

Page 25 - MAINTENANCE AND SERVICE

WIRING DIAGRAMSNot all models are factory equipped with Phase Monitors or Compressor Overload Modules. Table 12 shows which models wi

Page 26 - CLEANING INTERNAL INSULATION

UNIT WIRING DIAGRAMS - FUSE SIZES208/230 VAC - SINGLE PHASE - 60 HZ32

Page 27 - TROUBLESHOOTING

UNIT WIRING DIAGRAMS - FUSE SIZES208/230 VAC - THREE PHASE - 60 HZ: AWH-35, AWH-55 and AWH-75 only.33

Page 28 - CHECKING REFRIGERANT CHARGE

UNIT WIRING DIAGRAMS - FUSE SIZES208/230 VAC - THREE PHASE - 60 HZonly. 34

Page 29 - CONTROL BOARD

UNIT WIRING DIAGRAMS - FUSE SIZES460 VAC - THREE PHASE - 60 HZ35

Page 30

UNIT WIRING DIAGRAMS - FUSE SIZES460 VAC - THREE PHASE - 60 HZonly. 36

Page 31 - WIRING DIAGRAMS

THERMOSTAT AND ACCESSORY WIRING DIAGRAMSDIGITAL TANK THERMOSTAT WIRINGThis Ambient Air Limit Thermostat temporarily disables compressor operation when

Page 32

STANDARD TANK THERMOSTAT WIRING38Figure 16REMOTE AIRTEMPERATURESENSORFIELD SUPPLIEDSTANDARD TANKTHERMOSTATNOTE:TANK TEMPERATURESETTING MUST NOTEXCEED

Page 33

HIGH AMBIENT AIR KIT WIRINGNote: To purchase High Ambient Air Kit contact your sales representative, distributor or call the toll free technical suppo

Page 34

4SAFE INSTALLATION, USE AND SERVICEThe proper installation, use and servicing of this commercial heat pump water heater is extremely important to your

Page 35 - 460 VAC - THREE PHASE - 60 HZ

THERMOSTAT AND ACCESSORY WIRING DIAGRAMSBUILDING RECIRCULATION PUMP WIRING DIAGRAMCIRCULATING PUMP WIRING DIAGRAMFOR BUILDING RECIRCULATION TO STORAGE

Page 36

4. See Closed Systems and Thermal Expansion on page 135. See Water Connections on page 17.6. If a building recirculation loop is present the circul

Page 37 - AMBIENT AIR LIMIT THERMOSTAT

4. See Closed Systems and Thermal Expansion on page 135. See Water Connections on page 17.6. If a building recirculation loop is present the circul

Page 38 - (24 VAC HOT)

4. See Closed Systems and Thermal Expansion on page 135. See Water Connections on page 17.6. If a building recirculation loop is present the circul

Page 39 - HIGH AMBIENT AIR KIT

4. See Closed Systems and Thermal Expansion on page 135. See Water Connections on page 17.6. If a building recirculation loop is present the circul

Page 40 - TABLE 14

4. See Closed Systems and Thermal Expansion on page 135. See Water Connections on page 17.6. If a building recirculation loop is present the circul

Page 41 - FOR ADDITIONAL REQUIREMENTS

46LIMITED WARRANTYMODELS AWH, WH, WW, CPH COMMERCIAL HEAT PUMP WATER HEATERSA. O. Smith Corporation, the warrantor, extends the following LIMITED WARR

Page 42 - WATER PIPING DIAGRAMS

47Model No. Serial No. Date InstalledDealer’s NameDealer’s Address Phone No.City and State ZipF

Page 43

500 Tennessee Waltz Parkway, Ashland City, TN 37015Technical Support: 800-527-1953 • Parts: 800-433-2545 • Fax: 800-644-9306www.hotwater.com

Page 44

5GROUNDING INSTRUCTIONSThis heat pump water heater must be grounded in accordance with the National Electrical Code and/or local codes. These must be

Page 45

Thank You for purchasing this heat pump water heater. Properly installed and maintained, it should give you years of trouble free service.Abbreviation

Page 46 - LIMITED WARRANTY

78. Ensure the power supply voltage and phase at the job site matches the power requirements on the HPWH rating label before installation begins.

Page 47 - Dealer’s Name

COMPONENT REFRIGERATION CIRCUIT1) COMPRESSOR2) HOT GAS LINE3) CONDENSER / HEAT EXCHANGER4) LIQUID LINE5) THERMOSTATIC EXPANSION VALVE (TXV)6)

Page 48

9TABLE 1MODEL NUMBERPERFORMANCEAIR VOLUME (CFM)WATER FLOW (GPM)DIMENSIONSWEIGHT(LBS)WATER HEATING CAPACITYCOOLING CAPACITYCOPINLET OUTLETWATER(FPT)WID

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