TroubleshootingGuide1|Page910/910ASME(T‐M50/T‐M50ASME)On‐DemandWaterHeaterTroubleshootingGuide
TroubleshootingGuide10|Pageo Seethatacheckvalveisinstalledbetweenthepumpdischargeandtheconnectiontothecoldwatersupply.Amalfu
TroubleshootingGuide11|PageEASY‐LINKSYSTEMSE TUP(MULTIPLEHEATERSETUP) • RefertotheInstallationManualforpropersetup.• UnitNumberi
TroubleshootingGuide12|Page5.3TROUBLESHOOTING‐ERRORCO DES• Alltanklessunitsareselfdiagnosticforsafetyandconveniencewhentroubles
TroubleshootingGuide13|PageERRORCODE031:INCORRECTDIPSWITCHSETTINGS1) Turnoffthepowersupply.2) Removefrontcoverandlocatethedi
TroubleshootingGuide14|Page3) Verifythatthegassupplypressureiswithinspecificationswhentheheaterisinstandbyandwhentheheaterisr
TroubleshootingGuide15|PageERRORCODE311:OUTPUTTHE RMISTOR1) Checkthatthewireconnectionsaresecureandfreeofburnsorcuts.Theout
TroubleshootingGuide16|PageERRORCODE391:AIR‐FUE LRATIORODFAILURE 1) Checkthatthewireconnectionsaresecureandfreeofburnsorcut
TroubleshootingGuide17|PageERRORCODE611:ABNORMALFANMOTOR1) Turnoffpowersupply.2) Checkfanmotorwiringforanybreakages,burnmar
TroubleshootingGuide18|PageERRORCODE661:BYPASSVAL VEFAULT1) Turnoffpowersupply.2) Checkthatallwireconnectionsaresecureandf
TroubleshootingGuide19|Page ERRORCODE761:COMMUNICATIONFAILURE1) Thiserrorcodeonlyoccursinamultipleheatersetup,wherethereis
TroubleshootingGuide2|PageTableofContents1. SPECIFICATIONS.……………………………………………………………………………..……………………32. INTRODUCTION
TroubleshootingGuide20|Page5.4TROUBLESHOOTING‐PROCEDURESVerifyingproperDipswitchsettings…p.20Drainingtheunit………………………………p.22Cleaningt
TroubleshootingGuide21|PageTable4–Dipswitches,CenterBoard,UPPERNo. Function ONposition OFFposition1 GasType Propane NaturalGas
TroubleshootingGuide22|Page4 ActivationofIndividualOperationmodeEnable(Default)Disable5 Directventsetting EnableDirectventmode
TroubleshootingGuide23|PageCHECKGA SSUPPLYPRESSURE:1) Closethemanualgasinletshutoffvalveonthegassupplyline.2) Openafaucet.
TroubleshootingGuide24|PageADJUSTINGMAN IFOLDPRESSURE: Themanifoldgaspressureofthetanklessunitcanbeadjustedbythefollowingprocedu
TroubleshootingGuide25|PageCHECKINGTHEOVERHEATCUTOFFFUSE(OH CF):1) LocatethewhiteOHCFwhichwrapsaroundtheheatexchanger.2) Find
TroubleshootingGuide26|Page6.MAINTENANCESafety is the most important part of this guide. These procedures must be done by a lic
TroubleshootingGuide27|PageCLEANINGTHECOMBUSTIONCOMPONENTSProcedureforcleaningthefan,burner,FlameSensorandAFR,asusedbyallServic
TroubleshootingGuide28|Page6) BURNERASSEMBLY‐Nowproceedtoremovetheburnerassembly.a. RemovethefivewidepanheadPhilipsscrewsh
TroubleshootingGuide29|Page7) CLEANTHEBURNER‐Useasafedegreaser.a. Protecttheburnergasketfromdirectwaterpressure.IFthegasketb
TroubleshootingGuide3|Page1.Table1‐SPECIFICATIONS UnitModel 910/910ASME(T‐M50/T‐M50ASME)Unitdimensions H25.3"×W24.8"×D
TroubleshootingGuide30|Page11) SENSORS–a. CleantheflamesensorandAFRwithsandpaper,thoroughlytoabrightfinish.Itisimportantto
TroubleshootingGuide31|PageREPLACINGTHEHEATEXCHANGERTherearemanypossiblecausesofaheatexchangerfailure:• Contaminated air with
TroubleshootingGuide32|Page5) WIRES‐Thereareseveralwireclipsthatneedtoberemovedtofreetheheatexchangera. Bluewiredclipstoth
TroubleshootingGuide33|Page7) WATERWAYSa. DRAINTHEUNITofwater.RefertotheDrainingtheUnitprocedureinthetroubleshooting procedu
TroubleshootingGuide34|Page9) REPLACETHEHEATEXCHANGERCOMPONENTSa. Removeandinspectthenewheatexchangermakingsureitisdesi gnedf
TroubleshootingGuide35|Page10) REASSEMBLE‐Reassembletheunitinreverseorder.Keypointstoremember:a. Allwiresmustbereconnected.K
IfthetankinitiatewthePCBo1) TOOLa. Db. #2c. Fld. O2) PREPAa. Db. D3) FRON4) COMPa. Rmthb. D5) DISCOa. Thb. R6) CHECKa. Citb. Bferec.
TroubleshootingGuide37|PageDESCALINGTHEUNITHardwaterisasevereproblemforthecoppercoilsinsideheatexchangers.Heatexchangerfailur
TroubleshootingGuide4|Page2.INTRODUCTIONThismanualprovidesthenecessaryinformation fortroubleshootingthe910/910ASME(T‐M50/T‐M50
TroubleshootingGuide5|Page3.NORMALOPERATIONThe910/910ASME(T‐M50/T‐M50ASME)isacombinationoftwotanklesswaterheatersinonecase,
TroubleshootingGuide6|Page4.INSTALLATION 1. Follow all local codes, or in the absence of local codes, follow the most recent ed
TroubleshootingGuide7|Page5.TROUBLESHOOTING5.1PRELIMINARYCHECKLISTCheckallofthesebasicitemsbeforeproceedingontoanyothersection:•
TroubleshootingGuide8|Page5.2TROUBLESHOOTING‐GENERALPROBLEMSProceedtotheErrorCodessectionifanerrorcodeisidentified.Forothercom
TroubleshootingGuide9|Pageremote.Forinstructionsonhowtodothis,refertotheMaintena nce Sheet,packagedwitheverytanklesswaterheater
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