A.O. Smith T-M50 ASME Specifications

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TroubleshootingGuide
1|Page
910/910ASME(TM50/TM50ASME)
OnDemandWaterHeater
TroubleshootingGuide

910/910 ASME
(TM50/TM50ASME)
9/12/11
321925000
A.O. SmithWaterProductsCompany
500TennesseeWaltzParkway
AshlandCity,TN37015
TollFree:18777372840
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1 2 3 4 5 6 ... 36 37

Summary of Contents

Page 1 - (T‐M50/T‐M50ASME)

TroubleshootingGuide1|Page910/910ASME(T‐M50/T‐M50ASME)On‐DemandWaterHeaterTroubleshootingGuide 

Page 2 - TableofContents

TroubleshootingGuide10|Pageo Seethatacheckvalveisinstalledbetweenthepumpdischargeandtheconnectiontothecoldwatersupply.Amalfu

Page 3 - 1.Table1‐SPECIFICATIONS

TroubleshootingGuide11|PageEASY‐LINKSYSTEMSE TUP(MULTIPLEHEATERSETUP) • RefertotheInstallationManualforpropersetup.• UnitNumberi

Page 4 - IMPORTANT

TroubleshootingGuide12|Page5.3TROUBLESHOOTING‐ERRORCO DES• Alltanklessunitsareselfdiagnosticforsafetyandconveniencewhentroubles

Page 5 - 3.NORMALOPERATION

TroubleshootingGuide13|PageERRORCODE031:INCORRECTDIPSWITCHSETTINGS1) Turnoffthepowersupply.2) Removefrontcoverandlocatethedi

Page 6 - 4.INSTALLATION

TroubleshootingGuide14|Page3) Verifythatthegassupplypressureiswithinspecificationswhentheheaterisinstandbyandwhentheheaterisr

Page 7 - 5.TROUBLESHOOTING

TroubleshootingGuide15|PageERRORCODE311:OUTPUTTHE RMISTOR1) Checkthatthewireconnectionsaresecureandfreeofburnsorcuts.Theout

Page 8 - THEWATERISTOOHOT

TroubleshootingGuide16|PageERRORCODE391:AIR‐FUE LRATIORODFAILURE 1) Checkthatthewireconnectionsaresecureandfreeofburnsorcut

Page 9

TroubleshootingGuide17|PageERRORCODE611:ABNORMALFANMOTOR1) Turnoffpowersupply.2) Checkfanmotorwiringforanybreakages,burnmar

Page 10 - 10

TroubleshootingGuide18|PageERRORCODE661:BYPASSVAL VEFAULT1) Turnoffpowersupply.2) Checkthatallwireconnectionsaresecureandf

Page 11 - 11

TroubleshootingGuide19|Page ERRORCODE761:COMMUNICATIONFAILURE1) Thiserrorcodeonlyoccursinamultipleheatersetup,wherethereis

Page 12 - 12

TroubleshootingGuide2|PageTableofContents1. SPECIFICATIONS.……………………………………………………………………………..……………………32. INTRODUCTION

Page 13 - 13

TroubleshootingGuide20|Page5.4TROUBLESHOOTING‐PROCEDURESVerifyingproperDipswitchsettings…p.20Drainingtheunit………………………………p.22Cleaningt

Page 14 - 14

TroubleshootingGuide21|PageTable4–Dipswitches,CenterBoard,UPPERNo. Function ONposition OFFposition1 GasType Propane NaturalGas

Page 15 - 15

TroubleshootingGuide22|Page4 ActivationofIndividualOperationmodeEnable(Default)Disable5 Directventsetting EnableDirectventmode

Page 16 - 16

TroubleshootingGuide23|PageCHECKGA SSUPPLYPRESSURE:1) Closethemanualgasinletshutoffvalveonthegassupplyline.2) Openafaucet.

Page 17 - 17

TroubleshootingGuide24|PageADJUSTINGMAN IFOLDPRESSURE: Themanifoldgaspressureofthetanklessunitcanbeadjustedbythefollowingprocedu

Page 18 - 18

TroubleshootingGuide25|PageCHECKINGTHEOVERHEATCUTOFFFUSE(OH CF):1) LocatethewhiteOHCFwhichwrapsaroundtheheatexchanger.2) Find

Page 19 - 19

TroubleshootingGuide26|Page6.MAINTENANCESafety is the most important part of this guide. These procedures must be done by a lic

Page 20 - 20

TroubleshootingGuide27|PageCLEANINGTHECOMBUSTIONCOMPONENTSProcedureforcleaningthefan,burner,FlameSensorandAFR,asusedbyallServic

Page 21 - 21

TroubleshootingGuide28|Page6) BURNERASSEMBLY‐Nowproceedtoremovetheburnerassembly.a. RemovethefivewidepanheadPhilipsscrewsh

Page 22 - 22

TroubleshootingGuide29|Page7) CLEANTHEBURNER‐Useasafedegreaser.a. Protecttheburnergasketfromdirectwaterpressure.IFthegasketb

Page 23 - 23

TroubleshootingGuide3|Page1.Table1‐SPECIFICATIONS UnitModel 910/910ASME(T‐M50/T‐M50ASME)Unitdimensions  H25.3"×W24.8"×D

Page 24 - 24

TroubleshootingGuide30|Page11) SENSORS–a. CleantheflamesensorandAFRwithsandpaper,thoroughlytoabrightfinish.Itisimportantto

Page 25 - 25

TroubleshootingGuide31|PageREPLACINGTHEHEATEXCHANGERTherearemanypossiblecausesofaheatexchangerfailure:• Contaminated air with 

Page 26 - 6.MAINTENANCE

TroubleshootingGuide32|Page5) WIRES‐Thereareseveralwireclipsthatneedtoberemovedtofreetheheatexchangera. Bluewiredclipstoth

Page 27 - 27

TroubleshootingGuide33|Page7) WATERWAYSa. DRAINTHEUNITofwater.RefertotheDrainingtheUnitprocedureinthetroubleshooting procedu

Page 28 - 28

TroubleshootingGuide34|Page9) REPLACETHEHEATEXCHANGERCOMPONENTSa. Removeandinspectthenewheatexchangermakingsureitisdesi gnedf

Page 29 - 29

TroubleshootingGuide35|Page10) REASSEMBLE‐Reassembletheunitinreverseorder.Keypointstoremember:a. Allwiresmustbereconnected.K

Page 30 - 30

IfthetankinitiatewthePCBo1) TOOLa. Db. #2c. Fld. O2) PREPAa. Db. D3) FRON4) COMPa. Rmthb. D5) DISCOa. Thb. R6) CHECKa. Citb. Bferec.

Page 31 - REPLACINGTHEHEATEXCHANGER

TroubleshootingGuide37|PageDESCALINGTHEUNITHardwaterisasevereproblemforthecoppercoilsinsideheatexchangers.Heatexchangerfailur

Page 32 - 32

TroubleshootingGuide4|Page2.INTRODUCTIONThismanualprovidesthenecessaryinformation fortroubleshootingthe910/910ASME(T‐M50/T‐M50

Page 33 - 33

TroubleshootingGuide5|Page3.NORMALOPERATIONThe910/910ASME(T‐M50/T‐M50ASME)isacombinationoftwotanklesswaterheatersinonecase,

Page 34 - 34

TroubleshootingGuide6|Page4.INSTALLATION 1. Follow all local codes, or in the absence of local codes, follow the most recent ed

Page 35 - 35

TroubleshootingGuide7|Page5.TROUBLESHOOTING5.1PRELIMINARYCHECKLISTCheckallofthesebasicitemsbeforeproceedingontoanyothersection:•

Page 36

TroubleshootingGuide8|Page5.2TROUBLESHOOTING‐GENERALPROBLEMSProceedtotheErrorCodessectionifanerrorcodeisidentified.Forothercom

Page 37 - DESCALINGTHEUNIT

TroubleshootingGuide9|Pageremote.Forinstructionsonhowtodothis,refertotheMaintena nce Sheet,packagedwitheverytanklesswaterheater

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