A.O. Smith DVE - 52 Instruction Manual

Printed 06/09 315983-000Important Installation Notice: To reduce installation time and avoid multiple trips to and from the job site gathering necessa

COMMUNICATION MODULE INSTALLATION7LOCATION REQUIREMENTSChoose a location to install the CM that meets the requirements below. See the System Requireme

8COMMUNICATION MODULE INSTALLATIONINSTALLATION1 Using the CM’s (communication module) mounting tabs as a template align the CM on the wall where it is

COMMUNICATION MODULE INSTALLATION9POWER UP TEST1 DO NOT connect the local Internet service to the CM (communication module) at this time. This should

10LEAK DETECTOR INSTALLATIONLEAK DETECTOR INSTALLATIONThis section provides instructions for connecting the Leak Detector to the iCOMM™ system’s CM (c

CONNECTING TANK TYPE WATER HEATERS11CONNECTING TANK TYPE WATER HEATERSThis section provides instructions for connecting “tank type” water heaters to t

12CONNECTING TANK TYPE WATER HEATERSSINGLE APPLIANCE NETWORKSSingle Appliance Networks are formed when only one water heating appliance is connected t

CONNECTING TANK TYPE WATER HEATERS13CONNECTING GAS FIRED WATER HEATERS (CONT) Splitter – T Adaptor J2SocketBTH 120 - 500 Models BTX 100 & GDHE 50

14CONNECTING TANK TYPE WATER HEATERSCONNECTING ELECTRIC WATER HEATERS1 Turn off power to the water heater at the main disconnect switch or breaker.2 T

CONNECTING TANK TYPE WATER HEATERS15CONNECTING ELECTRIC WATER HEATERS (CONT)CCB (central control board) LocationDSE Model (door open) DVE Model (door

16CONNECTING TANK TYPE WATER HEATERSMULTIPLE APPLIANCE NETWORKSMultiple Appliance Networks are formed by connecting network cables between multiple ta

CONNECTING TANK TYPE WATER HEATERS17Multiple Appliance Network Guidelines1 If more than one water heating appliance will be connected to the network a

18CONNECTING TANK TYPE WATER HEATERSMDA Connections1 Ensure the power to all tank type water heaters is still turned off.2 Locate the J2 socket on the

CONNECTING TANK TYPE WATER HEATERS19MDA Connections - Gas Fired Water HeatersMDA Connections - Electric Water HeatersFigure 13MDA (multiple device ada

20CONNECTING TANK TYPE WATER HEATERSWater Heater NetworksTank TypeWaterHeaterSINGLEPORTMULTIPORTTank TypeWaterHeaterSINGLEPORTMULTIPORTTank TypeWaterH

CONNECTING BOILERS21CONNECTING BOILERSThis section will provide instructions for connecting “boilers” to the iCOMM™ system’s CM (communication module)

22CONNECTING BOILERSROUTING NETWORK CABLERead all of the installation steps below before connecting any boiler(s) to the network.1 Turn off power to a

CONNECTING BOILERS23BOILER NETWORKSVFBoilerGenesisBoiler SINGLEPORTMULTIPORTVFBoilerSINGLEPORTMULTIPORTThe Multi Port is alwaysused for boiler pr

24CONNECTING BOILERSCOMMUNICATION PORTSWhen all network connections are complete proceed to the Start Up section on page 29.CCB/MCB on Genesis & V

ALARM BOX INSTALLATION25ALARM BOX INSTALLATIONThis section provides installation instructions for the Alarm Box - Figure 18. The Alarm Box is an optio

26ALARM BOX INSTALLATIONINSTALLATIONWall Mounting1 Choose an indoor location with adequate wall space to mount the Alarm Box. The Alarm Box can be ins

INTRODUCTION ... 1System Operation & Features ... 1Remote

ALARM BOX INSTALLATION27Wiring1 Cut two pieces of the included 18/2 SJ cord (Table 5 on page 25) to length. Cut the first piece of wire to run between

28ALARM BOX INSTALLATIONConnection & Wiring DiagramsFigure 21COMNCNOPower SupplyPlug In Transformer24 VACCM Alarm RelayContact Terminal StripDotte

START UP29START UPFINAL INSTALLATION CHECKS1 Ensure the network cables that connect between CM (communication module) and all water heating appliances

30START UPASSIGN NETWORK ADDRESSES1On Single Appliance Networks (page 12) with one “tank type” water heater connected:The network address for the tank

START UP31ASSIGN NETWORK ADDRESSES (CONT)6 The CM should now recognize all appliances properly connected and addressed on the network. The network add

32START UPESTABLISH INTERNET CONNECTION1 Disconnect the round 5 VDC plug from the CM to cycle off power - see Figure 24 on page 34.2 Connect the CM to

START UP33REGISTRATION1 Locate the iCOMM™ Registration sheet that came with the CM - part number 315984-000 or 315986-000.2 Record the location and cu

34START UPDISPLAY BUTTON OPERATION Pressing the Display Button on the CM (see Figure 24) repeatedly will cycle through the available system informatio

CONNECTING BACNET35CONNECTING BACNETAs of June 2009 BACnet connectivity is in final development. The instructions that follow may change. Contact the

36CONNECTING BACNETHARDWARE INTERFACEThe BACnet hardware interface for MS/TP communication is a half duplex, differential network following the EIA/TI

INTRODUCTION1INTRODUCTIONThis manual provides installation, operational and set up instructions for the iCOMM™ remote monitoring system hardware. In t

CONNECTING BACNET37BACnet Cable ConnectionsThe network uses shielded twisted pair wire. The BACnet wiring terminal connector on the iCOMM™ system’s CM

38CONNECTING BACNETBACNET MS/TP NETWORK ADDRESSThe iCOMM-CM defaults to a BACnet MS/TP network address of 80. This is the base address with all the co

CONNECTING BACNET39Changing BACnet MS/TP Network Address (cont)4 The CM will go through a boot sequence and should display the “Booting iCOMM™ Please

40CONNECTING BACNETChanging BACnet MS/TP Network Address (cont)10 To change the BACnet base address of the CM from the default value of 80 to a new (e

CONNECTING BACNET41BMS MODE ONLYIf the iCOMM™ web interface will not be used and the CM will only be connected to a BACnet compliant BMS (building man

42TROUBLESHOOTING ERROR MESSAGESTROUBLESHOOTING ERROR MESSAGESThis section is provided to help diagnose and correct iCOMM™ system operational problems

TROUBLESHOOTING ERROR MESSAGES43NO NETWORK FOUNDDISPLAYED MESSAGECONDITION/INDICATESCHECK/REPAIR“No Network Found”The CM (communication module) is una

44TROUBLESHOOTING ERROR MESSAGESLIMITED NETWORKDISPLAYED MESSAGECONDITION/INDICATESCHECK/REPAIR“Limited Network”The CM (communication module) is unabl

TROUBLESHOOTING ERROR MESSAGES45NO CONNECTIONDISPLAYED MESSAGECONDITION/INDICATESCHECK/REPAIR“No Connection”The CM (communication module) is unable to

46TROUBLESHOOTING ERROR MESSAGESWATER DETECTEDDISPLAYED MESSAGECONDITION/INDICATESCHECK/REPAIR“Water Detected”The Leak Detector component (see page 10

2INTRODUCTIONICOMM™ COMPATIBLE APPLIANCESThese include the tank type water heaters listed inTable 2 on page 11 and the boiler products listed in Table

TROUBLESHOOTING ERROR MESSAGES47UNIT # LOW TEMP ALARMDISPLAYED MESSAGECONDITION/INDICATESCHECK/REPAIR“Unit # Low Temp Alarm”The water temperature insi

48TROUBLESHOOTING ERROR MESSAGESUNIT # IN FAULTDISPLAYED MESSAGECONDITION/INDICATESCHECK/REPAIR“Unit # in Fault”One or more of the connected water hea

TROUBLESHOOTING ERROR MESSAGES49UNIT # INVALID MODEL NUMBERDISPLAYED MESSAGECONDITION/INDICATESCHECK/REPAIR“Unit # Invalid Model Number”The CM (commun

50TROUBLESHOOTING ERROR MESSAGESBOILER # DOES NOT SUPPORT ICOMMDISPLAYED MESSAGECONDITION/INDICATESCHECK/REPAIR“Boiler # does not support iCOMM”The CM

APPENDIX51APPENDIXINTERNET COMMUNICATIONS STRATEGYTo avoid setup and firewall problems embedded equipment that communicates over networks can sometime

52APPENDIXFREQUENTLY ASKED QUESTIONS (CONT)Is allowing remote configuration on the road map and if so how do you plan to implement this?There are no p

APPENDIX53WIRELESS NETWORK GUIDELINESThe iCOMM™ remote monitoring system can connect to the internet through a wireless adapter which may reduce insta

54GLOSSARYGLOSSARYIn this manual the terms “Appliance,” “Unit” and “Device” are synonymous with tank type water heaters and boilers. The text in the m

TERMS AND CONDITIONS55TERMS AND CONDITIONSThis section contains the Terms and Conditions under which you may use the website owned by A. O. Smith Wate

56TERMS AND CONDITIONSPROHIBITED USES OF THE WEBSITEGeneral RulesUsers may not use or reference the Company's Website in order to transmit, distr

INSTALLATION CONSIDERATIONS3INSTALLATION CONSIDERATIONSSYSTEM REQUIREMENTS1 Local “always on” Internet access such as a cable broadband or DSL service

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TERMS AND CONDITIONS59General TermsThis Website is controlled, operated and administered by the Company from its offices within the United States of A

iCOMM™ • 888 928-3702 • www.aosmithconnect.com500 Tennessee Waltz Parkway, Ashland City, TN 37015Technical Support: 800 527-1953 • Fax: 615-792-2163ww

4INSTALLATION CONSIDERATIONSTOOL REQUIREMENTS• Manufacturer’s Instruction Manual(s) that came with the appliance for all water heating appliances bein

INSTALLATION SEQUENCE5INSTALLATION SEQUENCEEvery installation will require the installation of a CM (communication module - see page 6) and the connec

6COMMUNICATION MODULE INSTALLATIONCOMMUNICATION MODULE INSTALLATIONThe CM (communication module) is the heart of the iCOMM™ remote monitoring system -